COVID-19 Update  |  冠状病毒  |  冠狀病毒  |  ਕੋਰੋਨਾਵਾਇਰਸ

06 MARCH 2020

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IMPORTANT NOTICE TO ALL PATIENTS

26 August 2020

Thank you to all of our patients for your continued support and understanding during this time.

In observation of the current COVID-19 pandemic, Imperial Medical Clinic will be implementing the following measures in efforts to minimize risk of COVID-19 transmission:

In Clinic Visit

Only if you have been instructed by your Family Doctor to come into clinic (Regular appointments are still by telephone or video), please ensure the following:

– You do are not experiencing any cough, cold, flu, flu-like symptoms.

Telephone and Video Appointments

All appointments will be switched to either telephone or video telehealth appointments.

– Your appointment time will be the same. You do not need to come into the clinic.

TELEPHONE  or  VIDEO  APPOINTMENT:

– Telephone: Keep your phone available and wait for a call from our clinic;     Or

– Video: Use your smartphone, tablet, laptop, or PC. We suggest you use Chrome (Android/iOS/PC) or Safari (iOS) as your web-browser and allow Chrome to access your webcam and microphone. Click on Virtual Waiting Room.

– Only come to the clinic if your Family Doctor has instructed you for a in-clinic appointment, you will be given instructions by our medical staff.

There will be no access to the clinic unless authorized, no exceptions. All interactions will be conducted by phone or video.

COVID-19  Concerns

  1. If you have any concerns regarding COVID-19 or feel sick, book a telephone or video telehealth appointment with your family physician. You will be triaged accordingly by your physician.
  2. Testing will be conducted in accordance to BC CDC guidelines.
  3. Due to an increasing demand on staff workload, we will not be able to provide notes regarding work absence.

 

STAY  INFORMED