Frequently Asked Questions
Are services covered by MSP?
Are you currently taking new patients?
As of April 2022, we have reached capacity.
We are not currently accepting new patients and our wait list is now closed.
If you are a Burnaby resident, please visit the Burnaby DIvisions of Family Practice website to join the Patient Attachment Waitlist.
Do you have patient parking?
Street side parking is also available in front of the clinic (until 3:00PM).
There is one accessible parking spot available in the rear parking lot, please display a valid permit when parking in this spot.
Street-side parking till 3PM is strictly enforced. Please ensure your vehicle is moved prior to 3PM as the City of Burnaby may tow your vehicle.
Can I book my appointment online?
Do you offer same day appointments?
Are you wheelchair accessible?
Do you offer walk ins?
We are currently a full service family practice. We do not offer walk ins at this time.
This is my first appointment, what do I need to bring/know?
New patients, upon checking in, you will be asked to fill out a consent form and general intake form.
Please also bring a list of your current medications with you.
I have a form that needs to be filled by my doctor, what do I do?
Please also note, some forms are not a covered benefit of MSP and will incur a private fee. Please see our private fee schedule or contact us for more details.
Examples of forms:
- ICBC Driver’s Medical Examination Report (DMER)
- Disability Assistance Application
- Insurance Form(s)
- Summer/Spring Camp Medical Form/Note
Do you charge a "No Show' or "Late Cancellation" Fee?
Patient Consent and Intake Form
Request of Medical Records Form
Uninsured Fee Schedule